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October 12, 2015
Advice

10 Things I Know About...Crisis communication

David P. Kowal

10. Develop a crisis management team.Include top management, your public relations manager, corporate counsel and technical experts.

  • Fresh Beginnings

    Dragonfly Wellness Center opened at 176 Jackson Rd., in the former American Red Cross building, in Devens. The business features multiple wellness practitioners, such as massage and physical therapists, all under one roof.

  • Riding the natural gas roller coaster

    Sam Bonacci

    Natural gas customers throughout New England got an early holiday present as National Grid and Eversource announced that while gas prices will seasonally increase this winter, they will be down compared with last year.

  • Page One Story
    Page One Story

    Who's the boss?

    Livia Gershon Special To The Worcester Business Journal

    Companies using temporary workers and franchises will face a multitude of new legal and labor issues, now that the National Labor Relations Board has called into question who actually employs those people.

  • WBJ Talk Back

    MARLBOROUGH HOSPITAL’S NICOTINE-FREE POLICYThe hospital's new employment screening program essentially says: No smokers need apply.

  • Real Deal for Oct. 12

  • Opinion
    Opinion

    Worcester's foreign-born are major economic contributors

    David A. Jordan Special To The Worcester Business Journal

    Today, 37 percent of local Worcester businesses are owned by foreign-born entrepreneurs, almost double the statewide rate. Foreign-born workers fill critical gaps in the region's STEM workforce, helping position Worcester for economic success.

  • Incorporations
    Incorporations

    Incorporations for May 16-31, 2015

    These Central Massachusetts businesses filed incorporation papers with the Massachusetts Secretary of State's Office from July 1-15, 2015. Listed below are the corporate name, address, ZIP and president.

  • Briefing
    Briefing

    Pawsox in Worcester?

    There's something about having a local baseball team that some locals have a soft spot for. After all, a coalition of local business leaders tried to form an ownership group to take over the former Worcester Tornadoes, an independent minor league team that suffered financial disaster back in 2012 and is now defunct. The play for the Tornadoes didn't materialize, but shortly after, the collegiate Futures League team, the Worcester Bravehearts, was founded in 2014.

  • College collaboration leads to self-insurance savings

    Sam Bonacci

    One year ago, when Worcester Polytechnic Institute dove into the high-risk, high-reward world of self-insurance, it hoped the gamble would pay off enough to keep tuition in check.

  • Photo Finish

    Of NoteBrightStar Care Milford raised $1,200 with a karaoke fundraiser for the Walk to Cure Alzheimer's.

  • In bank mergers, culture trumps strategy

    Sam Bonacci

    When Barre Savings Bank President and CEO Guy Boyer went looking for a partner bank to merge with, it was the culture of Fidelity Bank, headquartered in Leominster, that drove his final decision, not figures and numbers. With 146 years of serving the community in and around Barre, it was important to him that a partnering bank have the same outlook and attitude toward its customers and employees as Barre has.

  • Advice
    Advice

    101: NEW MANAGERS

    Susan Shalhoub Special To The Worcester Business Journal

    After accepting a new job or getting a promotion, you find yourself in the manager's seat. But before you pop that family photo atop your desk or locate the corporate washroom, spend some time reflecting on myths and missteps that could be out there to trip you up as a new manager. Here are three things to be aware of as you get used to your new role:

  • Accolades & Honors

    Training Associates of Westborough was named a Fastest-Growing Staffing Firm in the U.S. by Staffing Industry Analysts.

  • Editorial
    Editorial

    Baker, legislature need to encourage large solar installations

    With about a month left before the Massachusetts General Court calls it quits for the year, Gov. Charlie Baker and state lawmakers need to reconcile their divergent clean energy plans to make sure the final product encourages more large-scale solar development.

  • Movers & Shakers
    Movers & Shakers

    Movers & Shakers

    RIA K. MCNAMARA was hired by SVN | Parsons Commercial Group | Boston of Framingham as vice president of retail brokerage. Prior to joining the firm, she was the sole owner and broker of Ria K. McNamara Inc. since September 1997.

WBJ Web Partners

Today's Poll

Has your business increased its use of AI technology in the last year?
Poll Description

UMass Chan Medical School in Worcester announced on Wednesday the opening of a new Health AI Assurance Laboratory, in partnership with Bedford non-for-profit research-and-development center MITRE. As artificial intelligence becomes more widely used in health care, the center is designed to provide validation for the use of the technology, to address concerns including technical robustness and safety, transparency, diversity and fairness, as well as societal and environmental well-being. The UMass Chan's center comes as more applications using AI are being developed for a wide variety of business applications, raising concerns about overreliance on the technology and its impact on employees.

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