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  • The Rainmaker
    The Rainmaker

    How you listen impacts sales success

    Ken Cook

    Listening well is a foundational tenet for sales success. Therefore, being cognizant of how we listen is critical because it profoundly impacts conversations, relationships and results.

  • Opinion
    Opinion

    Women of color must lead by example

    Melanie Bonsu

    While the political arena offers a glimmer of hope, it's a fleeting one as the business world still shows little progress for women of color.

  • Editorial
    Editorial

    Our first Women in Leadership edition

    Rather than focus solely on one report, WBJ decided to look more wholly at trends surrounding women in positions of power and launched our first ever Women in Leadership edition.

  • Shop Talk
    Shop Talk

    Spinelli struck out on her own to build a woman-owned CPA firm

    Karen Spinelli left Robert C. Alario Certified Public Accountants to start her own accounting firm, launching one of the certified woman-owned CPA firms in Worcester.

  • Advice
    Advice

    Common misconceptions of the pass-through deduction

    Michael Duffy

    Even though the U.S. Tax Cut and Jobs Act is more than a year old, businesses are still scrambling to figure out how the so-called pass-through deduction is supposed to work.

  • Advice
    Advice

    101: Facilitate learning

    Susan Shalhoub

    Successful companies encourage employee learning. Too often, education and professional development focuses only on top-tier employees, which is a mistake,

  • Advice
    Advice

    10 Things I Know About ... Serving on nonprofit boards

    Jessica Morris

    Show up. Regularly attend board and committee meetings to ensure you are a known presence and well informed of the operations.

  • Editorial
    Editorial

    Time to start paying attention to education reform

    Education reform is not a topic readily coming to mind when businesses start lobbying the Massachusetts legislature for change.

WBJ Web Partners

Today's Poll

Has your business increased its use of AI technology in the last year?
Choices
Poll Description

UMass Chan Medical School in Worcester announced on Wednesday the opening of a new Health AI Assurance Laboratory, in partnership with Bedford non-for-profit research-and-development center MITRE. As artificial intelligence becomes more widely used in health care, the center is designed to provide validation for the use of the technology, to address concerns including technical robustness and safety, transparency, diversity and fairness, as well as societal and environmental well-being. The UMass Chan's center comes as more applications using AI are being developed for a wide variety of business applications, raising concerns about overreliance on the technology and its impact on employees.