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Updated: May 10, 2021 / Power 50, Class of 2021

2021 Power 50: James Regan

James Regan
James Regan Title President & CEO Company Digital Federal Credit Union, in Marlborough College UMass Lowell See the rest of the Power 50, Class of 2021
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James Regan sits atop the largest credit union in Central Massachusetts, as DCU has more than $10 billion in assets, which is more than $8 billion higher than the second-largest credit union.

The organization is closing in on 1 million members when most credit unions struggle to get to 100,000 and has opened up its membership eligibility to anyone who lives, works, worships, or attends school in Worcester, as well as to employees of more than 800 companies.

All this is important because one of the services written into DCU’s DNA is helping its members find strong financial footing by using low-interest loans, savings accounts with higher returns, financial counseling, and other tools to help those who may be struggling get out from under predatory loans and bad deals, which prevent people – particularly those from disadvantaged communities – from reaching financial independence over the long term.

Regan, who was a certified public accountant for much of his career, has been with DCU since 1991 and its CEO since 2008. He has taken on a leadership role in the industry nationwide, too, having served as administrator of the Trust for Credit Unions, which is a mutual fund for credit unions across the country.

See the rest of the Power 50, Class of 2021

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1 Comments

Anonymous
March 28, 2022
How sad that someone as powerful as James Regan can't get the DCU to have better Customer Service! Today, March 28, 2022, I called the DCU to talk about my account. The TELEPHONE WAIT TIME is FOUR (4) hours to talk to a person!!! So I tried their CHAT feature only to find that their were 28 other people in the queue BEFORE me! So....DCU makes a lot of money and gives terrible customer service! Is this what we want DCU to be....???? WHO will change this???
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