2022 Power 50: Carolyn Jackson
Photo | Courtesy of Saint Vincent Hospital
Carolyn Jackson, CEO of Saint Vincent Hospital, in Worcester
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Over the course of 2021, the Saint Vincent Hospital nurses strike picked up 300 days of traction, garnering national coverage as the longest nurses strike in Massachusetts history. The face of opposition to the strike, often called out by name in pro-union sloganeering, was Carolyn Jackson.
Jackson successfully negotiated a hard-won contract with the powerful Massachusetts Nurses Association union on issues regarding staffing ratios and hiring back striking nurses. All the while, Central Massachusetts was facing a tremendous shortage of healthcare workers and beds, as COVID-19 cases surged during Delta and Omicron variants at varying points throughout the year.
Now, Jackson has set to work establishing a healthy work culture among union nurses who have returned from the strike, those who crossed the picket line, and non-union nurses, some of whom were replacements for the striking nurses. Saint Vincent, whose parent company Tenet Healthcare is based in Texas, is the second-largest hospital in Central Massachusetts in terms of employees, with 840 registered nurses and 625 physicians.
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