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Updated: October 30, 2023 2023 Fact Book: Doing Business in Central Mass.

Business services in Massachusetts

There is help out there for people who are starting or growing a business. The following is a list of some of the most prominent organizations who provide services for businesses.

BUSINESS SERVICE ORGANIZATIONS

Better Business Bureau

(serving Central and Western Massachusetts and Northeastern Connecticut)

400 Grove St.

Worcester 01605

508-755-3340

bbb.org/local-bbb/bbb-serving-central-and-western-ma-and-northeastern-ct

Services provided: Maintains data on reported companies and handles complaints against companies. Issues consumer alerts and warnings on fraudulent business scams and provides business advisory services, consumer guides, and reports on charities.

Marlborough Economic Development Corp.

Meredith Harris, MEDC executive director

91 Main St.

Marlborough 01752

508-229-2010

marlboroughedc.com

Services provided: MEDC is a public-private partnership operating as a nonprofit corporation, established by state legislation, which works closely with the Marlborough mayor and city council. Its role is to work directly with site selectors, developers, investors, and businesses to help them enter, establish, and expand in the city, in order to facilitate and foster economic development.

North Central Massachusetts Development Corp.

860 South St.

Fitchburg 01420

978-353-7607

choosenorthcentral.com

smiling man in suit
Photo | Courtesy of North Central Massachusetts Chamber of Commerce
Roy Nascimento, president & CEO, North Central Massachusetts Chamber of Commerce, which includes the North Central Mass. Development Corp.

Services provided: NCMDC is a nonprofit corporation aimed at creating jobs and improving the economy of North Central Massachusetts. It acts as a connector, facilitator, and partner for businesses looking to start, expand, or relocate to the region.

Service Corps of Retired Executives (SCORE) — Worcester

Worcester Regional Chamber of Commerce

311 Main St., Suite 200

Worcester 01608

508-753-2929

worcester.score.org

Services provided: Counseling in starting and running a business. Regional mentoring offices available on particular days of the week at the Corridor Nine Chamber of Commerce (Westborough), North Central Chamber of Commerce (Fitchburg), Blackstone Valley Chamber of Commerce (Whitinsville), Nashoba Valley Chamber of Commerce (Shirley), Jacob Edwards Library (Southbridge), Marlborough Regional Chamber of Commerce, Hopkinton Public Library, and Milford Area Chamber of Commerce.

Small Business Service Bureau Inc.

38 Austin St., P.O. Box 15014

Worcester 01615

800-472-7199

sbsb.com

Services provided: Group insurance plans for small employers and individuals.

Worcester Business Development Corp.

89 Shrewsbury St., Suite 300

Worcester 01604

508-755-5734

thewbdc.com

Services provided: Nonprofit providing economic development for Worcester and the Central Massachusetts region.

COLLEGE-AFFILIATED ORGANIZATIONS

Massachusetts Small Business Development Center (MSBDC) Network at Clark University

Central Regional Office

PHOTO | Courtesy of Clark University
Robert Spellane, interim regional director of the Small Business Development Center at Clark University

125 Woodland St.

Worcester 01610

Mailing: 950 Main St.

Worcester 01610

508-793-7615

clarku.edu/offices/small-business-development-center

Services provided: Fee-based seminars and free counseling at the MSBDC and at outreach offices for startup, expanding and troubled businesses. All counseling services are confidential.

MetroWest Economic Research Center (MERC)

Framingham State University

100 State St., P.O. Box 9101

Framingham 01701

508-626-4033

merc-fsu.org

Services provided: Economic research, referral of economics and business administration majors for internships, economic data, and analyses to businesses, municipalities, nonprofits, and residents through conferences, publications, community lectures, and reports.

The Venture Forum

306 Main St., Suite 400

Zachary Dutton, Venture Forum executive director

Worcester 01608

theventureforum.org

Services provided: Informational programs, events, and networking opportunities aimed at helping entrepreneurs.

GOVERNMENTAL/QUASI-GOVERNMENTAL ORGANIZATIONS

Central Massachusetts Regional Planning Commission

1 Mercantile St., Suite 520

Worcester 01608

508-756-7717

cmrpc.org

Services provided: Collaborates with governments and officials of Worcester and 39 surrounding Central Mass. communities to aid in planning and implementing regional and municipal development.

MassDevelopment Finance Agency

Central Massachusetts Office

89 Shrewsbury St., Suite 300

Worcester 01604

508-363-2799

massdevelopment.com/who-we-are/regional-teams/central

Services provided: Serves 76 towns and cities in Central Mass. Issues tax-exempt and taxable bonds; insures loans; assists manufacturers by providing resources; oversees development of large-scale real estate projects; and provides pre-development assistance funding.

MassHire Central Region Workforce Board

340 Main St., Suite 400

Worcester 01608

508-791-3181

masshirecentral.com

Services provided: Serves 38 cities and towns in Central Mass. A workforce board which develops and executes strategies for job advancement to promote economic stability in the region.

MassHire Metro South/West Career Center

39 Grant St.

Framingham 01701

508-861-7993

masshiremsw.com

Services provided: A public resource for regional employment services for job-seekers and businesses.

MassHire Metro South/West Workforce Board

420 Lakeside Ave., Suite 301

Marlborough 01752

508-281-6910

Services Provided: Works with businesses and public institutions as partners or to supply workforce information.

MassHIre North Central Career Center

100 Erdman Way

Leominster 01453

978-534-1481

masshirenorthcentralcc.com

Services provided: A public resource for regional employment services for job-seekers and businesses.

MassHire Worcester-Southbridge Career Center

5 Optical Drive, Suite 200

Southbridge 01550

508-765-6430

masshirecentralcc.com

Services provided: A public resource for regional employment services for job-seekers and businesses.

MassMEP (Massachusetts Manufacturing Extension Partnership)

27A Midstate Drive, Suite 200

Kathie Mahoney, MassMEP CEO and president

Auburn 01501

508-831-7020

massmep.org

Services provided: One of 51 MEP centers nationwide, helps small to midsized manufacturing companies with management and operations improvement, workforce development, and growth strategies.

Massachusetts Technology Collaborative

75 North Drive

Westborough 01581

508-870-0312

masstech.org

Services provided: A quasi-public, independent economic development organization established by the Massachusetts legislature to develop the commonwealth’s information- and technology-based economy.

NONPROFIT ORGANIZATIONS

Center for Women & Enterprise

A headshot photo of a woman with a black shirt and green jacket
Racquel Knight, Center for Women & Enterprise director

Central Massachusetts Center

69 Milk St., Suite 217

Westborough 01581

508-363-2300

cweonline.org

Services provided: Empowers women to become economically self-sufficient and prosperous through entrepreneurship.

Main South Community Development Corp.

875 Main St.

Worcester 01610

mainsouthcdc.org

Services provided: Community revitalization and development projects to promote affordable housing and small business.

Massachusetts Biomedical Initiatives

17 Briden St.

Worcester 01605

508-797-4200

massbiomed.org

Services provided: An independent, tax-exempt corporation supporting economic development and job creation for the biomedical and medical-device industries throughout the region.

NewVue Communities

470 Main St.

Fitchburg 01420

978-342-9561

newvuecommunities.org

Services provided: Small business counseling including writing a business plan and finding grants and loans.

RCAP Solutions Inc.

12 East Worcester St.

Worcester 01604

800-488-1969

rcapsolutions.org

Services provided: Economic development, housing, and environmental programs.

South Middlesex Opportunity Council

7 Bishop St.

Framingham 01702

508-872-4853

smoc.org

Services provided: Economic and workforce development as well as community and social programs.

Worcester Common Ground

5 Piedmont St.

Worcester 01610

508-754-0908

wcg-cdc.com

Services provided: Promote and develop permanent and sustainable improvement in the neighborhoods of Central Worcester through affordable housing, community activism, economic development, and greenspaces that provide healthy food and educational opportunities.

Worcester Community Housing Resources

11 Pleasant St., Suite 300

Worcester 01609

508-799-0322

wchr.org

Services provided: Development, financial coaching, lending, and other services to support community revitalization.

Worcester East Side Community Development Corp.

409 Shrewsbury St.

Worcester 01604

508-799-6942

worcestereastsidecdc.org

Services provided: Property revitalization, economic development, and community initiatives.

Worcester Regional Research Bureau

390 Main St., Suite 208

Worcester 01609

508-799-7169

wrrb.org

Services provided: A private organization dedicated to conducting independent, nonpartisan research on financial, administrative, management, and community issues facing Worcester’s municipal government and the surrounding region.

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