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The agreement settles a lawsuit that Attorney General Richard Blumenthal filed in May 2005 on behalf of the Department of Consumer Protection. The suit alleged that Vonage failed to fully inform users of its Voice over Internet Protocol (VoIP) phone service that their 911 calls could be delayed or not go through.
Vonage has already upgraded its system to assure its VoIP customers have the same ease of access to 911 as traditional phone subscribers.
The General Fund will receive $40,000 of the $70,000 paid by Vonage to the state. The Attorney General's Office and DCP will evenly split the remaining $30,000, which will be deposited in each agency's consumer fund.
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Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. This landmark publication covers the city and region’s rich history of growth and innovation.
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