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Sponsored by: Webster First Federal Credit Union
May 6, 2025 Business Profiles 2025

Webster First Federal Credit Union: A Trusted Financial Partner Since 1928

Photos/ Courtesy Webster First

Webster First Federal Credit Union is a member-owned financial institution deeply rooted in the communities of Central and Eastern Massachusetts. With a nearly century-long history, Webster First has built a reputation for reliability, stability, and exceptional service. Dedicated to offering clear and dependable financial solutions, the credit union emphasizes strong ties to the local community and prioritizes member satisfaction above all.

Webster First began modestly in Webster, MA, with just 24 depositors and an initial capital of $350. Today, it has evolved into a trusted financial institution, proudly serving over ninety thousand members and managing assets exceeding $1.4 billion. Originally established to provide affordable financial services to local workers, Webster First has consistently upheld its member-first philosophy. Through decades of economic changes, the credit union has remained steadfast in its mission to support community members with personalized solutions.

Since its founding, Webster First has aimed to empower individuals, families, and businesses with financial tools and expertise tailored to their unique goals. Its range of services includes: checking and savings accounts designed with flexibility and convenience; loan products such as personal loans; mortgages, and lines of credit, and share certificates for safe and secure growth. For business owners, Webster First offers specialized financial solutions including business loans and banking services, fostering economic growth within the local economy.

Accounts at Webster First are fully insured with amounts up to $250,000 insured by the National Credit Union Administration (NCUA), and additional amounts covered by the Massachusetts Share Insurance Corporation (MSIC). This dual layer of protection, which not all financial institutions can offer, ensures complete peace of mind for members, further reinforcing the credit union’s commitment to financial security and trustworthiness.

Throughout its history, Webster First has been recognized for its commitment to members and capability to make smart, sound financial decisions, positioning the credit union as one of the most well-capitalized in the state. Notably, it has been included on Newsweek’s 2024 and 2025 lists of America’s Best Regional Banks and Credit Unions, a distinction that highlights the institution’s industry-leading service and reliability. This recognition places Webster First among the top financial institutions in the country and reflects their dedication to excellence.

Looking ahead, Webster First is committed to leveraging digital transformation to enhance the member experience while staying true to its community-focused values. By implementing cutting-edge technology and providing accessible resources, they aim to empower members with tools that promote financial literacy and confidence in managing finances. Check out websterfirst.com, call, or stop by a branch to discover the difference for yourself. 

Street Address: 271 Greenwood Street Worcester, MA 01607

Phone Number: 1-800-962-4452

Website: www.websterfirst.com

Product or Service Description: Checking, Savings, Certificates, Money Markets, Loans, Mortgages, & Business Banking Services

Number of Employees: 222

Head of Company and Title: John Thomasian President / CEO

Year Founded: 1928