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October 12, 2012

TD Bank Data Breach Impacts 73K Mass. Customers

TD Bank has informed Attorney General Martha Coakley that it lost personal data for about 73,000 of Massachusetts customers.

In total, approximately 144,000 customers could be impacted throughout New England, according to various media reports over the past 24 hours, which cite attorneys general as the source of the information.

TD Bank told Coakley that it’s unaware of any misuse of the personal information, her office said. But she is warning TD Bank customers to take precautions, as the lost information – which was kept on unencrypted backup tapes – may include names, addresses, Social Security numbers and account numbers. Those precautions include credit monitoring, ignoring unsolicited phone calls asking for personal information, and setting up a “one-call fraud alert” through one of the three credit reporting bureaus.

Further instructions can be found here.

TD Bank, which has headquarters in Maine and New Jersey, has 26 branches in Central Massachusetts.

The bank will send letters to its Bay State customers today notifying them of the breach, Coakley’s office said.

A state law passed in 2010 authorizes Coakley to fine TD Bank up to $5,000 per violation, which would amount to $365 million. However, few companies have been fined under that law. The largest fine to date is $110,000, levied against a Boston-based restaurant group.

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