BEST HEALTH INSURANCE PROVIDER
Blue Cross Blue Shield of Massachusetts*
Top executive: President & CEO Andrew Dreyfus
Blue Cross provides a wide selection of products at affordable prices while offering a large network of doctors and hospitals as well as tools to help clients manage their health care. The insurer seeks to be a leader in healthy communities by leading on issues like prescription drug costs, opioid addiction and serious illness care.
Notable runner-up: Fallon Health
BEST LAW FIRM
Top executive: Managing Partner David E. Surprenant
While providing practical and cost-effective legal solutions, Mirick provides access to top-level attorneys, and each client has a backup attorney or team in place to deal with legal matters whenever they arise.
Notable runner-up: Bowditch & Dewey
BEST CREDIT UNION
DCU – Digital Federal Credit Union*
Top executive: President & CEO James Regan
DCU's top priority in small business and commercial lending is to help local companies achieve success from the start, with credit union employees advising borrowers how to grow. DCU carries this focus on relationships forward through all subsequent interactions with clients.
Notable runners-up: Leominster Credit Union, Webster First Federal Credit Union
Top executive: President & CEO William M. Mahoney
UniBank strives to set itself apart by offering quick, local decision making, online banking solutions, and personalized approach to banking, coupled with charitable giving and volunteerism. The bank last year launched an Invest Worcester product designed to keep local deposits in the city.
Notable runners-up: Commerce Bank, Webster Five Bank
BEST ACCOUNTING FIRM
Bollus Lynch, LLP Certified Public Accountants & Consultants*
Top executives: Partners Michael J. Bollus, Stephen A. Lynch, Jeffrey C. Swanberg & David G. Eaton
Bollus Lynch made it a major goal this year to attract and retain the best audit and tax professionals in Central Massachusetts, believing the quality of its employees and its commitment to long-term client relationships differentiates it from the competition.
Notable runner-up: McLaren & Associates
BEST BUSINESS INSURANCE AGENCY
Sullivan Insurance Group*
Top executive: President & CEO John T. Andreoli
Sullivan provides predictable and well-managed insurance and risk-management programs by using long-term professional staff with varied areas of expertise, along with a range of insurance carriers.
Notable runner-up: Marsh & McLennan Agency
BEST FINANCIAL PLANNING/INVESTMENT SERVICES
Provo Financial Services, Inc.*
Top executive: President & CEO Christopher P. Provo
Provo has, by design, committed to partnering with fewer clients than the typical financial planning firm, thus giving them more attention. The company seeks to maintain clients' trust and confidence by being available 24/7 and offering detailed planning that takes into account all their financial aspirations.
Notable runner-up: Fidelity Investments
BEST EMPLOYEE BENEFITS CONSULTANT
Top executives: Principals and Co-owners Gary Goodhile & Chrystine Heier
While staying locally owned and privately held, Sullivan focuses on transparency and predictability in its benefits business, making a concerted effort to ensure all resources, support and ideas tie back into those principles.
Notable runner-up: Aisling Partners
BEST ADVERTISING AGENCY
PENTA Communications, Inc.*
Top executive: CEO Deborah Penta
For nearly 30 years, PENTA has provided clients with access to high-level strategic integrated marketing, advertising, media planning, creative services, social media, website development, and high-end executive conference and meeting/event services – all while striving for a reputation of achieving excellence for customers.
Notable runner-up: Davis Advertising
BEST STAFFING AGENCY
The Davis Companies*
Top executive: Chairman & CEO Robert Davis
Davis augments its fun atmosphere by offering specialty and niche-focused recruiting, aided by data-driven results and personalized service.
Notable runner-up: CoWorx Staffing Services
*denotes repeat winner