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June 14, 2016 Manufacturing Insights

Web Industries thrives through employee ownership

Web Industries, a contract manufacturing organization serving the aerospace, medical diagnostics, consumer health and hygiene, multi-insulation and wire and cable markets, prides itself on the fact that it is 100-percent employee-owned by its 450 employees. The company recently opened a new 6,500-square-foot lateral flow immunoassay production center in Holliston.

Mark Pihl, president and COO, discussed Web Industries’ role as a contract manufacturer and thoughts on the future – including a possible European expansion.

What does Web Industries make?
We are one of the world’s largest and most diverse providers of outsourced flexible material converting, sub-component assembly, and end-product contract manufacturing services. We utilize a wide array of flexible material formatting and converting technologies – including slitting, spooling, printing, laminating, kitting and dozens more – to format composites, nonwovens, specialty films, papers, foils, laminates and foams for downstream manufacturing.

How do you stay ahead of the competition?

Web Industries is a 100-percent employee-owned company. We believe our high engagement and high performance ownership culture sets Web Industries apart by providing exceptional value and a great customer experience that comes from the pride of our employee-owners. Our success is driven by the success of our customers, and that makes us stewards not just of our business but of theirs as well. Plus, Web has a very strong culture of continuous improvement.

Describe your international operations. 
Located in northern Germany, Web Stade is a purpose-built facility dedicated to serving the needs of the aerospace market. We are co-located with a major carbon fiber composites manufacturer and we partner to provide composite formatting in an EN9100C certified environment supporting the Airbus A350 Program as well as next-generation commercial aerospace development. We are currently evaluating the potential to expand our footprint into other parts of Europe.

How do you recruit new employees, and which positions are you currently recruiting for?

Web participates at job fairsuses a temp-to-hire system and posts current opportunities to our website.

What are your long-term plans?

Deliberate strategic planning is essential to our future growth. Annually, each of our vertical market teams updates a rolling five-year growth plan that is consolidated into a strategic business plan for the entire corporation. We take this part of our business very seriously and are very intentional about creating growth and opportunities for our services, for our customers and for our employee-owners. Thoughtful, sustainable, and profitable growth takes a lot of work, great people, and the right culture to make it come to life.

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