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April 11, 2016

101: BUSINESS TRANSPARENCY

For leaders, being transparent is being authentic. With a leader's character revealed, it removes any need to hide and builds trust and loyalty among employers and employees, ultimately increasing efficiency and production. Here are three things to keep in mind if your goal is to increase transparency in your department or company.

Understand it is a new era in corporate culture. As a leader, being transparent does not mean being less authoritative, wrote Glenn Llopis at Forbes.com. Employees need to know what is real and true. “People have grown tired of surprises and want to exist in a work environment that allows one to have greater clarity of thought … Employees want to be a part of a workplace culture that puts a premium on delivering the truth. They desire their leaders to be proactive in sharing where the company is headed and forthright about its future,” Llopis wrote.

Put communication into hyperdrive. Matt Straz, founder of HR and payroll platform Namely, spoke to Entrepreneur.com's Stephen Bronner on how to ensure all team members are reading from the same playbook, with weekly updates and regular one-to-ones with employees. "We use transparency to break down some of the walls and divisions that happen naturally as [companies] grow," Straz said, with a renewed focus on communication.

Admit when you are wrong. It better connects you to the rest of your team. You can earn trust of those you lead by being willing to admit mistakes, said Colleen J. Payne-Nabors of TheGlassHammer.com, and perhaps solve them together. “If your goal is to have a team of employees who genuinely want to follow you, as a leader you must acknowledge the reality of each situation, good and bad, so that together you and your team effectively respond to the bigger issues,” she wrote.

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