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Advice
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101: Military strategy in business
February 15, 2016The military is regimented and systematic, with tried-and-true operational practices. Can these themes of discipline, accountability and responsibility translate into the world of business?
February 15, 2016
10 Things I Know About...10 Things I Know About...Visual communications
February 1, 201610. They influence.
More than one-third of buyers associate sign quality with quality. The wide spectrum of visual messaging influences perception in countless ways.
9. They guide buying decisions.
February 1, 2016101: Team accountability
February 1, 2016It's one thing to set goals and priorities for your team in 2016 and each sales quarter within. It's another thing to set up an environment of accountability to give those goals and priorities the best chance possible of getting accomplished.
February 1, 2016
Know HowHow to deliver superior customer service
February 1, 2016Today, every business should consider itself to be part of the hospitality industry.
February 1, 2016101: FOSTERING CREATIVITY
January 18, 2016Encouraging employees to think creatively is more than just a feel-good, nice thing to do. It's a solid business practice that can improve your bottom line and help your teams work together more effectively.
January 18, 2016
10 Things I Know About...10 Things I know about Business Security
January 18, 201610. Everything is connected.
As the Internet of Things adds more and more devices to our networks, it creates more doors and windows for cybercriminals. Keep them locked.
January 18, 2016
Know HowEngage your core audience's senses at trade shows
January 18, 2016Without a doubt, trade shows are the most boisterous marketing strategy available to a company's arsenal.
January 18, 2016
Know How10 Things I Know About...Successfully sourcing IT talent
January 4, 201610) Know job seeking habits. IT professionals rarely start a job search without some type of game plan. They begin by reassessing their strengths, career goals and interests. They'll also reconnect with their network.
January 4, 2016
Know HowBe prepared by building a crisis plan
January 4, 2016What is most valuable in your business? Is it your talent, your equipment or your physical plant? Chances are, it is your reputation, which can quickly be undone in the event of a crisis. Whatever crisis may occur – fire, flood, employee misconduct
January 4, 2016- Know How
101: VIRTUAL TEAMS
January 4, 2016Managing virtual team members in different locales is becoming more and more common for companies which, thanks to the Internet, are no longer restricted in outsourcing to top talent.
January 4, 2016 
10 Things I Know About10 Things I Know About...Customer experience
December 7, 201510) A strong foundation.
Employee engagement is the foundation to the success of delivering great customer experience.
9) Multiple platforms.Multi-channel technology is needed to support a customer experience initiative.
December 7, 2015- 101
101: WORKPLACE STRESS
December 7, 2015Workplace pressure is just part of the picture when it comes to meeting deadlines, managing people and reaching sales goals.
December 7, 2015 
Know HowCommunity foundation capitalizes on compounding interest
December 7, 2015In 1975, a group of committed community leaders from Central Massachusetts concluded that a pooled endowment would provide a considerable, long-term resource for caring for the community's needs.
December 7, 2015
10 Things I Know About10 Things I Know About...Small-business capital
November 23, 201510) Develop a business plan. A business plan doesn't have to be long, but it should provide a road map for where the business is going. Is the business model viable? What is the unique selling proposition? How is cash generated and when?
November 23, 2015- 101
101: MEETING AGENDAS
November 23, 2015Behind every truly effective meeting is a planned and organized agenda. This crucial item — and the forethought that go into it — can be overlooked in the rush to plan and attend said meeting. Agendas should be more that a general list of things
November 23, 2015 
Know HowUsing the community investment tax credit
November 23, 2015You are used to getting a federal charitable deduction, how about adding a 50-percent tax refund on top of that?
November 23, 2015
