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Advice
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- Know How
101: VIRTUAL TEAMS
January 4, 2016Managing virtual team members in different locales is becoming more and more common for companies which, thanks to the Internet, are no longer restricted in outsourcing to top talent.
January 4, 2016 - 101
101: WORKPLACE STRESS
December 7, 2015Workplace pressure is just part of the picture when it comes to meeting deadlines, managing people and reaching sales goals.
December 7, 2015 
Know HowCommunity foundation capitalizes on compounding interest
December 7, 2015In 1975, a group of committed community leaders from Central Massachusetts concluded that a pooled endowment would provide a considerable, long-term resource for caring for the community's needs.
December 7, 2015
10 Things I Know About10 Things I Know About...Customer experience
December 7, 201510) A strong foundation.
Employee engagement is the foundation to the success of delivering great customer experience.
9) Multiple platforms.Multi-channel technology is needed to support a customer experience initiative.
December 7, 2015
10 Things I Know About10 Things I Know About...Small-business capital
November 23, 201510) Develop a business plan. A business plan doesn't have to be long, but it should provide a road map for where the business is going. Is the business model viable? What is the unique selling proposition? How is cash generated and when?
November 23, 2015- 101
101: MEETING AGENDAS
November 23, 2015Behind every truly effective meeting is a planned and organized agenda. This crucial item — and the forethought that go into it — can be overlooked in the rush to plan and attend said meeting. Agendas should be more that a general list of things
November 23, 2015 
Know HowUsing the community investment tax credit
November 23, 2015You are used to getting a federal charitable deduction, how about adding a 50-percent tax refund on top of that?
November 23, 2015
10 Things......10 Things I Know About... Employee retirement plans
November 9, 201510) Choose the right plan type. Make sure you work with a service provider who can objectively counsel you on the differences and nuances among plan types.
November 9, 2015- 101
101: Nurturing Teamwork
November 9, 2015Teamwork, or collaboration, can be a tricky business. If employees don't work well together, it can drain the energy of everyone involved and negatively impact a project. Some team members may try to dominate the group. Others may not be pulling
November 9, 2015 
Know HowNot your grandfather's marketing: 10 new ways to build your brands
November 9, 2015We are in a conversation culture. No longer can companies throw money at mass media to make their message heard. To remain competitive, brands need to learn how to engage and connect with today's savvy consumers.
November 9, 2015
Know HowCybersecurity dos and don'ts
October 26, 2015Most Internet users have heard the recommendations that they need to use a password not related to their name, address or pet's name while including symbols, numbers and random capital letters. The reality is the usernames they have created for
October 26, 2015- 101
101: LEADER TRANSITIONING
October 26, 2015Getting promoted to a leadership or managerial position is great, a fruit of the labor of one's hard work. Going from a coworker to a boss can bring challenges, as well. It pays to reflect on the circumstances and situation at hand rather than just
October 26, 2015 
10 Things I Know About...10 Things I Know About...Job-seeker mistakes
October 26, 2015Ford R. Myers is a career coach and president of Career Potential, LLC.
October 26, 2015
10 THINGS10 Things I Know About...Crisis communication
October 12, 201510. Develop a crisis management team.
Include top management, your public relations manager, corporate counsel and technical experts.
October 12, 2015
KNOW HOWWant to become a paid speaker?
October 12, 2015TED talks, YouTube rants and Mr. Peanut, the mascot for Planters Peanuts, are all signs of just how highly valued the art of oratory is today.
October 12, 2015101: NEW MANAGERS
October 12, 2015After accepting a new job or getting a promotion, you find yourself in the manager's seat. But before you pop that family photo atop your desk or locate the corporate washroom, spend some time reflecting on myths and missteps that could be out there
October 12, 2015
