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Advice
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- 101
101: Giving feedback
August 31, 2015Employee feedback is called feedback because it's more than a tool to make team members feel good. It's to help their performance and build a stronger team, ultimately coming back to you, the manager, as an investment that pays off in talent,
August 31, 2015 
10 THINGS10 Things I Know About ... Mass. data security rules
August 31, 201510. You need a WISP.
A written information security policy, or WISP, is vital. Make sure there's a person in charge of enforcing it.
August 31, 2015- 101
Employee development
August 17, 2015Being a manager or supervisor is no easy feat. You're juggling tasks, goals, budgets and clients. Projects seem to overlap one another, or worse.
August 17, 2015 
Know HowKnow risks and mitigate them: 5 failures that can impact family businesses
August 17, 2015In the classic science fiction novel "Dune," a master assassin named Thufir Hawat reminds Paul, the story's hero, “The first step in avoiding a trap is to know of its existence.” The same is true of risks to family businesses.
August 17, 2015
August 17, 2015
Know HowHow to integrate new employees effectively
August 3, 2015Employers today realize that onboarding workers, or integrating them within the organization, is key to attracting and retaining top talent, boosting productivity and driving business growth.
August 3, 2015101: Promoting from within
August 3, 2015If you're a manager who's on the fence about whether to hire from outside or promote from within, there are definite pros to promoting someone.
August 3, 2015
10 THINGS10 things I know about VoIP for Business
August 3, 201510. It's cost effective.
Since most VoIP providers don't need to maintain the lines over which they deliver service, they keep their prices low, saving you money.
9. Changes are easy.
August 3, 2015
10 THINGS I KNOW ABOUT ...Blogging to boost your brand
July 20, 201510. Be yourself.
There's a reason your brand is awesome, so stick to what makes you unique and try not to do what everyone else is doing.
July 20, 2015- 101
Keeping employees
July 20, 2015An employee's decision to resign can be tied to salary, another offer or the desire to learn new things. It can also be due to your management style. Here are three areas in which to check yourself before your best employees check out job ads.
July 20, 2015 
KnowhowWhen 'price' costs you an account
July 20, 2015You lost an account and "price" was offered as the reason. Here are three reasons why that may not be true, and what you can do about it.
July 20, 2015
Know HowGot a business dream? Vision to reality in 10 steps
June 22, 2015At one time or another in your career, you may have dreamed of a better way — a new way, even — to bring a service or product to the marketplace. If you're repeatedly lying awake at 2 a.m. imagining what your business would look like and how it
June 22, 2015101: Managing millennials
June 22, 2015Managing millennials — those born between 1980 and 2000, or 1981 to 1999, depending on who's counting — can mean overlooking the sometimes-negative “Gen Y” stereotypes and perhaps modifying your management style to forge better collaborations.
June 22, 2015
June 22, 2015101: Earning trust
June 8, 2015There's no quick fix when it comes to trust within your office or team, or among colleagues.
June 8, 2015
KNOWHOW5 business cliches you should 'throw under the bus'
June 8, 2015If you're lazy, never have an original thought and don't want anyone to read what you write, clichés are for you. But the rest of us should avoid using them.
June 8, 2015
