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Advice
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Know HowShould you go for it in the 4th quarter?
September 28, 2015That's not a football question. It's one many small business owners are asking as we head into the fourth quarter of 2015. With information from the first three quarters, SMBs can develop a game plan for the rest of year.
September 28, 2015
10 Things I Know About... Workplace ergonomics
September 28, 20151. Extremes are bad.
This means sitting too much as well as standing too much. We need a balanced middle ground to prevent office environment injuries and body strains.
September 28, 2015- 101
Managing a merger
September 28, 2015Companies merge all the time, and the reasons vary. Some may “have their eggs all in one basket,” or too much of its business in one area, and seek to diversify to reduce risk.
September 28, 2015 
Know HowThe data that generate more sales: Building strong relationships with potential customers
September 14, 2015Whenever the subject of relationships comes up and I ask how important they are in the sales and business process, I usually get the answer that they're the most important part.
September 14, 2015
10 THINGS10 Things I Know About ... Marketing strategies
September 14, 201510) Develop a plan.
Every business and nonprofit organization needs a 12-month, 6-month and 3-month public relations and promotion plan as part of a strategic marketing plan. Evaluate results and update every three months.
September 14, 2015- 101
Managing your ego
September 14, 2015Ego-driven decisions are never the clear, thoughtful and strategic decisions we hope they'll be. The need to be superior, to have the attitude of, “It's the best idea because it's mine,” can trip managers up more than they might realize.
September 14, 2015 
KNOW HOWReady to make the EMV switch? Here are 4 tips for merchants
August 31, 2015There's been much discussion surrounding the Payment Networks' Liability Shift associated with Europay, MasterCard and Visa, also known as EMV. Already a common technology across the world, EMV will become the new payment standard in the United
August 31, 2015- 101
101: Giving feedback
August 31, 2015Employee feedback is called feedback because it's more than a tool to make team members feel good. It's to help their performance and build a stronger team, ultimately coming back to you, the manager, as an investment that pays off in talent,
August 31, 2015 
10 THINGS10 Things I Know About ... Mass. data security rules
August 31, 201510. You need a WISP.
A written information security policy, or WISP, is vital. Make sure there's a person in charge of enforcing it.
August 31, 2015- 101
Employee development
August 17, 2015Being a manager or supervisor is no easy feat. You're juggling tasks, goals, budgets and clients. Projects seem to overlap one another, or worse.
August 17, 2015 
Know HowKnow risks and mitigate them: 5 failures that can impact family businesses
August 17, 2015In the classic science fiction novel "Dune," a master assassin named Thufir Hawat reminds Paul, the story's hero, “The first step in avoiding a trap is to know of its existence.” The same is true of risks to family businesses.
August 17, 2015
August 17, 2015
Know HowHow to integrate new employees effectively
August 3, 2015Employers today realize that onboarding workers, or integrating them within the organization, is key to attracting and retaining top talent, boosting productivity and driving business growth.
August 3, 2015101: Promoting from within
August 3, 2015If you're a manager who's on the fence about whether to hire from outside or promote from within, there are definite pros to promoting someone.
August 3, 2015
10 THINGS10 things I know about VoIP for Business
August 3, 201510. It's cost effective.
Since most VoIP providers don't need to maintain the lines over which they deliver service, they keep their prices low, saving you money.
9. Changes are easy.
August 3, 2015
10 THINGS I KNOW ABOUT ...Blogging to boost your brand
July 20, 201510. Be yourself.
There's a reason your brand is awesome, so stick to what makes you unique and try not to do what everyone else is doing.
July 20, 2015
