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Advice

  • Know How

    7 Business Cliches To Avoid

    Allison Chisolm Special To The Worcester Business Journal September 2, 2013

    In our jargon-laden business landscape, the art of explaining ideas in plain English remains underappreciated.

    In other words, simplicity sells.

    Allison Chisolm Special To The Worcester Business Journal September 2, 2013
  • 10 Things I Know About ... Philanthropy

    Kate Mcevoy-zdonczyk Special To The Worcester Business Journal September 2, 2013

    10. It's not all about cash. The three Ts of philanthropy are time, talent and treasure, and most organizations are delighted to get support through any of those areas.

    9. It promotes good employee

    Kate Mcevoy-zdonczyk Special To The Worcester Business Journal September 2, 2013
  • 101: AVOIDING PITFALLS

    Susan Shalhoub Special To The Worcester Business Journal September 2, 2013

    There are some common missteps that managers — especially new managers — are prone to make. But the wisdom of those who have gone before you can prove to be valuable advice as you lead teams toward achieving company goals.

    Susan Shalhoub Special To The Worcester Business Journal September 2, 2013
  • 10 Things I Know About ... Copyright


    Barbara Ingrassia Special To The Worcester Business Journal August 19, 2013

    (Note: The following information should not be construed as legal advice.)

    10. Establish Best Practices
    Copyright is very fact based; every situation is unique.

    Barbara Ingrassia Special To The Worcester Business Journal August 19, 2013
  • 101: Executive Peer Groups

    Susan Shalhoub Special To The Worcester Business Journal August 19, 2013

    Managers often get so bogged down in the day-to-day nuts and bolts that they become less able to see business as a whole, with all its strengths and weaknesses. The saying, “It's lonely at the top” rings true for many.

    Susan Shalhoub Special To The Worcester Business Journal August 19, 2013
  • Know How

    10 Steps To A Better Website

    Ruth Winett Special To The Worcester Business Journal August 19, 2013

    If the copyright on your website is three years old, and you haven't added news items in 18 months, it's time to revamp the website. Here are 10 strategies we developed when we revised our website.

    Ruth Winett Special To The Worcester Business Journal August 19, 2013
  • 10 Things I Know About ... Mobile Security

    Michelle Drolet Special To The Worcester Business Journal August 5, 2013

    10. Malware Is On The Rise

    The threat of malware on mobile platforms is growing steadily as more cybercriminals target mobile devices in increasingly sophisticated ways.

    9. BYOD Is A Challenge

    Michelle Drolet Special To The Worcester Business Journal August 5, 2013
  • Know How

    4 Tip To Avoid Legal Hot Water With Employee References

    Amelia J. Holstrom Special To The Worcester Business Journal August 5, 2013

    Picture this: You pick up the phone and it's someone in human resources at a local business seeking a reference for a former employee. What can you say? What can't you say?

    Amelia J. Holstrom Special To The Worcester Business Journal August 5, 2013
  • 101: Thinking Globally

    August 5, 2013

    Can all leaders manage global organizations? What about when a multinational firm is transitioning to a more truly global company and needs to be in tune with other countries' cultures, market forces and growth potential?

    August 5, 2013
  • Know How

    10 Things To Know About Interviewing Prospective Employees

    Nancy Dube Special To The Worcester Business Journal July 19, 2013

    Are you a budding entrepreneur? Has your business grown to a point where you must hire? Here are 10 factors to consider before you interview prospective employees.

    Nancy Dube Special To The Worcester Business Journal July 19, 2013
  • 10 Things I Know About ... Superior Customer Service

    Jerry Lazarus Special To The Worcester Business Journal July 8, 2013

    10. Communicate.

    Jerry Lazarus Special To The Worcester Business Journal July 8, 2013
  • 101: Building Teams

    July 8, 2013

    Management is more than just helping others succeed. It also involves fostering a unique group dynamic that leverages excellence, emphasizes individual strengths and holds team members accountable.

    July 8, 2013
  • 10 Things I Know About ... Getting The Most Out Of Social Media

    Josh Bunn Special To The Worcester Business Journal June 24, 2013

    10. LISTEN.

    Josh Bunn Special To The Worcester Business Journal June 24, 2013
  • 101: Praising Employees

    June 24, 2013

    Praising your team doesn't need to be a structured recognition program. In fact, some experts might argue the informal, genuine one-on-one gestures of appreciation go far further in terms of effectiveness.

    June 24, 2013
  • Know How

    When Is It Time To Sell?

    Ted Burbank Special To The Worcester Business Journal June 24, 2013

    There's a rhythm and pattern to life and business. The seasons and cycles of the plant world are generally well recognized.

    Ted Burbank Special To The Worcester Business Journal June 24, 2013
  • 101: ACCEPTING CRITICISM

    June 10, 2013

    Whether it's expected, such as a corporate review of your management performance — or seemingly comes out of nowhere — criticism can be difficult to hear and process.

    June 10, 2013