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Advice

  • 10 Things I know about … COVID-19 scams

    Michelle Drolet April 21, 2020

    The pandemic scams are here, but Michelle Drolet has 10 things you need to know about how to handle them.

    Michelle Drolet April 21, 2020
  • Advice

    Keys to taming CEO anxiety

    Bob Martel April 17, 2020

    Keep in mind anxiety is very contagious, but so is calmness and a smile. 

    Bob Martel April 17, 2020
  • The pros and cons of teleworking COVID-19 made us all realize

    Julie Bowditch April 14, 2020

    We have encountered an unprecedented time when many who did not have the option to telecommute previously are now mandated to partake.

    Julie Bowditch April 14, 2020
  • 101

    101: Conference calls

    Susan Shalhoub Updated: April 13, 2020

    Meetings are certainly looking different in these days of social distancing. Zoom and other online meetings, or conference calls, are popular ways for businesspeople to gather when they can’t actually gather. But there are safeguards and polite

    Susan Shalhoub Updated: April 13, 2020
  • 10 Things

    10 Things I know about...Setting up a crisis response plan

    Michelle Drolet Updated: April 13, 2020

    10) Start with a plan. Companies of all shapes and sizes should draft a distinct crisis response plan. Existing disaster recovery plans or business continuity plans might not suffice.

    Michelle Drolet Updated: April 13, 2020
  • Know How

    Build bridges: Why the competition isn’t your enemy

    Julia Becker Collins Updated: April 13, 2020

    It’s easy to look at everyone in the same industry as you as your enemy, but it’s incredibly short-sighted.

    Julia Becker Collins Updated: April 13, 2020
  • Working from home – strategies for success

    Laura M. Graves, Ph.D. April 10, 2020

    Employees and employers are learning telecommuting can be tricky. Here are several suggestions to maximize your effectiveness and well-being.

    Laura M. Graves, Ph.D. April 10, 2020
  • 10 Things you can do with your kids while you juggle working from home

    Kathleen Wilson April 9, 2020

    Workers are stuck trying to juggle work obligations while keeping their kids entertained. Here are 10 things to do with your children to help beat cabin fever. 

    Kathleen Wilson April 9, 2020
  • How CEOs can manage their anxiety during the coronavirus pandemic

    Bob Martel April 6, 2020

    Everyone is dealing, to varying degrees of success, with a new background anxiousness due to the social distancing and other restraints.

    Bob Martel April 6, 2020
  • The Struggle is Real

    Find kindness in the coronavirus chaos

    Renee Diaz Updated: March 30, 2020

    I oftentimes talk about my struggle as an employer, and when news hit Massachusetts was in a state of emergency due to COVID-19, the feelings of pressure and stress again hit me like a ton of bricks.

    Renee Diaz Updated: March 30, 2020
  • 101

    101: Dealing with downtime

    Susan Shalhoub Updated: March 30, 2020

    Many of us have had too much lately, especially in industries like restaurants: Downtime.

    Susan Shalhoub Updated: March 30, 2020
  • 10 Things

    10 Things I know about ... Building an awesome culture

    Sean T. Lordan Updated: March 30, 2020

    Here are ten tangible things you can do to help build an awesome work culture.

    Sean T. Lordan Updated: March 30, 2020
  • Know How

    Businesses face these urgent coronavirus legal issues

    Douglas T. Radigan Updated: March 30, 2020

    The coronavirus pandemic is impacting businesses and public life around the world.

    Douglas T. Radigan Updated: March 30, 2020
  • Starting Up

    Worcester needs to provide synergistic startup benefits

    Peter S. Cohan Updated: March 16, 2020

    Can Worcester supply that and the other resources Phenic Natural Skincare needs to grow?

    Peter S. Cohan Updated: March 16, 2020
  • Know How

    Failure to respond can be costly for your business

    Jared A. Fiore Updated: March 16, 2020

    If your business receives a written complaint from a consumer, you should think twice before simply tossing it aside.

    Jared A. Fiore Updated: March 16, 2020
  • 10 Things

    10 Things I know about ... Cybersecurity

    Michelle Drolet Updated: March 16, 2020

    10) High priority. 64% of businesses are prioritizing IT security above everything else and 80% of small and medium businesses rank IT security as a top business priority.

    Michelle Drolet Updated: March 16, 2020