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Advice

  • 101: Promoting from within

    Susan Shalhoub Special To The Worcester Business Journal August 3, 2015

    If you're a manager who's on the fence about whether to hire from outside or promote from within, there are definite pros to promoting someone.

    Susan Shalhoub Special To The Worcester Business Journal August 3, 2015
  • 10 THINGS

    10 things I know about VoIP for Business

    Trave Harmon August 3, 2015

    10. It's cost effective.

    Since most VoIP providers don't need to maintain the lines over which they deliver service, they keep their prices low, saving you money.

    9. Changes are easy.

    Trave Harmon August 3, 2015
  • Know How

    How to integrate new employees effectively

    Nancy L. Dube Special To The Worcester Business Journal August 3, 2015

    Employers today realize that onboarding workers, or integrating them within the organization, is key to attracting and retaining top talent, boosting productivity and driving business growth.

    Nancy L. Dube Special To The Worcester Business Journal August 3, 2015
  • Knowhow

    When 'price' costs you an account

    John Chapin Special To The Worcester Business Journal July 20, 2015

    You lost an account and "price" was offered as the reason. Here are three reasons why that may not be true, and what you can do about it.

    John Chapin Special To The Worcester Business Journal July 20, 2015
  • 10 THINGS I KNOW ABOUT ...

    Blogging to boost your brand

    Amy Chase Special To The Worcester Business Journal July 20, 2015

    10. Be yourself.

    There's a reason your brand is awesome, so stick to what makes you unique and try not to do what everyone else is doing.

    Amy Chase Special To The Worcester Business Journal July 20, 2015
  • 101

    Keeping employees

    Susan Shalhoub Special To The Worcester Business Journal July 20, 2015

    An employee's decision to resign can be tied to salary, another offer or the desire to learn new things. It can also be due to your management style. Here are three areas in which to check yourself before your best employees check out job ads.

    Susan Shalhoub Special To The Worcester Business Journal July 20, 2015
  • Know How

    Got a business dream? Vision to reality in 10 steps

    Melissa Pride-fahs Special To The Worcester Business Journal June 22, 2015

    At one time or another in your career, you may have dreamed of a better way — a new way, even — to bring a service or product to the marketplace. If you're repeatedly lying awake at 2 a.m. imagining what your business would look like and how it

    Melissa Pride-fahs Special To The Worcester Business Journal June 22, 2015
  • 101: Managing millennials

    Susan Shalhoub Special To The Worcester Business Journal June 22, 2015

    Managing millennials — those born between 1980 and 2000, or 1981 to 1999, depending on who's counting — can mean overlooking the sometimes-negative “Gen Y” stereotypes and perhaps modifying your management style to forge better collaborations.

    Susan Shalhoub Special To The Worcester Business Journal June 22, 2015
  • June 22, 2015
  • 10 THINGS

    10 Things I Know About ... Shifting your perspective

    Gayle Suzanne June 8, 2015

    10. Embrace change. It's a whole lot better than fighting it.

    Gayle Suzanne June 8, 2015
  • 101: Earning trust

    Susan Shalhoub Special To The Worcester Business Journal June 8, 2015

    There's no quick fix when it comes to trust within your office or team, or among colleagues.

    Susan Shalhoub Special To The Worcester Business Journal June 8, 2015
  • KNOWHOW

    5 business cliches you should 'throw under the bus'

    David P. Kowal Special To The Worcester Business Journal June 8, 2015

    If you're lazy, never have an original thought and don't want anyone to read what you write, clichés are for you. But the rest of us should avoid using them.

    David P. Kowal Special To The Worcester Business Journal June 8, 2015
  • Knowhow

    5 ways to keep your best people

    Ryan Sutton Special To The Worcester Business Journal May 25, 2015

    If your company is benefiting from the upswing in the U.S. economy, you might want to look at how you can reward your top performers.

    Ryan Sutton Special To The Worcester Business Journal May 25, 2015
  • 101

    Crisis leadership

    Susan Shalhoub Special To The Worcester Business Journal May 25, 2015

    As a manager or leader, you can have the most organized operating models in the world. But an environmental incident, workplace violence or a product that creates a major health issue can still throw your organization into chaos.

    Susan Shalhoub Special To The Worcester Business Journal May 25, 2015
  • 10 Things I Know About

    10 Things I Know About... Marketing to seniors

    Marianne Delorey May 25, 2015

    10. Be relevant.

    As people live longer, there are increasing needs for products and services that cater to seniors.

    Marianne Delorey May 25, 2015
  • 101: Giving feedback

    Susan Shalhoub Special To The Worcester Business Journal May 11, 2015

    “Can I give you some feedback?"

    Those six words can spark anxiety in the hearts of those on your work team, but they shouldn't, if they're delivered correctly and presented in the proper perspective.

    Susan Shalhoub Special To The Worcester Business Journal May 11, 2015