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Advice

  • 101: Office Politics

    Susan Shalhoub Special To The Worcester Business Journal September 29, 2014

    “Playing the game,” as it's called, can be unpleasant for many in the workplace.

    Susan Shalhoub Special To The Worcester Business Journal September 29, 2014
  • 101: Leading a meeting

    Susan Shalhoub Special To The Worcester Business Journal September 15, 2014

    Sometimes they're called strategy sessions or one-on-ones; other times, executive staff meetings or project reviews. They are all meetings, and can likely be more effective — even for the best leaders among us.

    Susan Shalhoub Special To The Worcester Business Journal September 15, 2014
  • 10 Things I Know About... Interviewing job candidates

    Gregory C. Smith September 15, 2014

    10.  Phone interview first
    Have a handful of questions you can ask over the phone before the candidate comes in. This can weed out a few candidates before you spend precious time in an interview setting.

    Gregory C. Smith September 15, 2014
  • Know How

    On guard against cyberattacks

    Larry Snyder Special To The Worcester Business Journal September 15, 2014

    All organizations are subject to cybersecurity risks. So, if you don't have a cybersecurity plan or cybersecurity business unit, “you should be afraid, be very afraid,” to quote the famous movie line.

    Larry Snyder Special To The Worcester Business Journal September 15, 2014
  • 10 Things I Know About... Social engineering

    Michelle Drolet September 1, 2014

    10. Don't trust uniforms. Wearing shirts with company logos on them can be enough to gain access to restricted areas. Verify that visitors really are who they say they are.

    Michelle Drolet September 1, 2014
  • 101: Managing layoffs

    Susan Shalhoub Special To The Worcester Business Journal September 1, 2014

    It's a lousy situation for all involved: the employees being told they're losing their jobs — those close to them who may rely on that income as well — and the manager who has to deliver the news.

    Susan Shalhoub Special To The Worcester Business Journal September 1, 2014
  • 10 Things I Know About... Electronic payments

    Michael W. Young August 17, 2014

    10. Credit cards aren't going away.

    They still represent a relatively easy source of credit to consumers and businesses and a safe form of payment to merchants.

    9. Cash only?

    Michael W. Young August 17, 2014
  • Know How

    5 rules for marketing to millenials

    Chris Booth Special To The Worcester Business Journal August 17, 2014

    Your problem: The traditional media methods you have been using are failing to start a conver-sation with millennial buyers.

    Chris Booth Special To The Worcester Business Journal August 17, 2014
  • Know How

    4 ways to boost sales

    Rick Roberge Special To The Worcester Business Journal August 4, 2014

    I started calling myself a salesperson in 1973. I prospected door to door, but most of my success came from referrals.

    Rick Roberge Special To The Worcester Business Journal August 4, 2014
  • 101: Managing up

    Susan Shalhoub Special To The Worcester Business Journal August 4, 2014

    Having a difficult boss can leave you feeling undervalued, unmotivated and generally unhappy at work.

    Susan Shalhoub Special To The Worcester Business Journal August 4, 2014
  • 10 Things I Know About... Motivating people

    Jennifer Looney August 4, 2014

    10. Foster relationships among people.

    Introduce people to one another and get them to connect through common goals (even if it's in thinking their group fitness instructor is the devil).

    Jennifer Looney August 4, 2014
  • 101: 3 tips to avoid burnout from work

    Susan Shalhoub Special To The Worcester Business Journal July 21, 2014

    Feeling listless, uninspired, unmotivated? A lack of sleep — let's say if you're working on a big project, multitasking and dealing with a grueling corporate travel schedule — can be the perfect recipe for work burnout.

    Susan Shalhoub Special To The Worcester Business Journal July 21, 2014
  • Richard Mollin July 21, 2014
  • Know How

    Social media can pump up the hype for your business

    Zorina Frey Special To The Worcester Business Journal July 21, 2014

    Marketing a product or service on the web through social media is equally important as advertising and helps business exposure on a scale that traditional advertising cannot do.

    Zorina Frey Special To The Worcester Business Journal July 21, 2014
  • 10 Things I Know About... Property management

    Matthew Mayrand, Principal Of May Property Management And Vice President Of Kelleher & Sadowsky Associates Of Worcester. June 23, 2014

    10. Excel at relationships

    Matthew Mayrand, Principal Of May Property Management And Vice President Of Kelleher & Sadowsky Associates Of Worcester. June 23, 2014
  • Know How

    4 steps to copyright your content

    Barbara Ingrassia Special To The Worcester Business Journal June 23, 2014

    If content is the lifeblood of your business, especially content you create, you want to protect your investment of time and money you put into creating it.

    Barbara Ingrassia Special To The Worcester Business Journal June 23, 2014