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Advice
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10 Things I Know About Good PR
August 17, 2009Rich Suitum is the president of Exsel Advertising in Spencer. He can be reached at rich@exselad.com.
August 17, 2009101: Phone Etiquette
August 17, 2009For more than a century, the telephone has been a staple for businesses both large and small. Yet remarkably, it seems many businessmen and women have overlooked the fundamentals of good telephone etiquette.
August 17, 2009101: Delivering Criticism
August 3, 2009In a perfect world, employee performance would always be stellar. In a close-to-perfect world, employees that are under-performing would read their managers’ minds and immediately correct the problem.
August 3, 2009
10 Things I Know About... Information Technology
August 3, 2009Steve Cariglio is president of PC-Plus Technologies in Auburn. He can be reached at stevec@pcplustech.com.
August 3, 2009
10 Things I Know About... Business Disputes
July 20, 2009Michael Zeytoonian, a lawyer and mediator, is the founding member and director of the Zeytoonian Center for Dispute Resolution LLC in Westborough and Wellesley.
July 20, 2009101: Overnight Success
July 20, 2009The idea of being too successful doesn’t sound like much of a problem, does it? But surprisingly, success can be a major factor for a company’s undoing.
July 20, 2009
10 Things I Know About... Customer Service
July 6, 2009James E. Griffin is the president and CEO of HelpKey, a Millville-based consulting firm specializing in customer service, business development and project management. He can be reached at griffinje@helpkeyconsulting.com.
July 6, 2009101 E-mail Etiquette
July 6, 2009Sending e-mail has become as routine as picking up the phone or extending a hand in greeting a colleague. It may be the quickest and easiest way to communicate today, but it is still important to give people the right impression.
July 6, 2009
10 Things I Know About...Search Engine Optimization
June 22, 2009Matt Ward is the president and CEO of Central Mass Web Design in Gardner. He can be reached at matt@centralmasswebdesign.com.
June 22, 2009
101 Handshakes
June 22, 2009You’ve likely spent hours fine-tuning your resume and perfecting your “elevator pitch.” You’ve probably even strategically selected your clothes, determined to wow a future employer or business partner.
June 22, 2009
10 Things I Know About...Joining A Nonprofit Board
June 8, 2009Allison Lane is an attorney at Fletcher, Tilton & Whipple PC and recently spoke about nonprofit service on a Leading Women panel with Randi Nichols and Marcy Reed. She can be reached at alane@ftwlaw.com.
June 8, 2009101 Training Managers
June 8, 2009For many business owners, the point of time at which a second manager is needed presents a roller coaster ride of emotions.
June 8, 2009
10 Things I Know About Successful Networking
May 25, 2009Karen Burke is a certified professional coach with 20 years of experience working with small- and medium-sized businesses. She can be reached at karen@mobiuscoach.com
May 25, 2009101 Setting Up a Home Office
May 25, 2009Ah, the joys of working from home. No battling the rush hour traffic. No rushed lunch breaks. No crammed workspaces surrounded by sterile, gray cubicle walls. Sounds like a worker’s paradise, doesn’t it?
May 25, 2009101 Rebranding | Advice on putting a new spin on your business
May 11, 2009The economic state of the nation is still downtrodden and your business is suffering. But before you throw in the towel, consider rebranding your company.
May 11, 2009
10 Things I Know About...Getting Organized
May 11, 2009Judith F. Guertin is an occupational therapist and founder of All Ways Organized in Tyngsboro. She can be reached at jfguertin@verizon.net.
May 11, 2009
