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Advice

  • the hustle is real

    What my high school and college employees taught me

    Renee Diaz Updated: November 23, 2020

    The expectation I have seen from those who do not know me personally was daunting over the summer. I am a person behind the business with 22 other people with feelings and emotions with all going on in the world, too.

    Renee Diaz Updated: November 23, 2020
  • 101

    101: Prioritizing

    Susan Shalhoub Updated: November 23, 2020

    Successful leaders have a honed sense of focus on their company’s projects and what should take priority. They are also skilled at juggling talent, resources and individual department needs with the company’s needs to make it all happen.

    Susan Shalhoub Updated: November 23, 2020
  • 10 things

    10 Things I Know About ... Building community amid racial unrest

    Stacey Luster Updated: November 23, 2020

    10) Black Families Together convenes hundreds of Black people in Worcester, to address racism and the inequities existing for Black people. Priorities include business ownership and access to capital. 

    Stacey Luster Updated: November 23, 2020
  • know how

    Museums can sell their collections? Lease them instead

    Matthew Erskine Updated: November 23, 2020

    On April 15, the American Association of Museum Directors board announced it passed two resolutions amending its ethical standards. These resolutions are a policy reversal on their prior position on meeting institutional operating costs both by

    Matthew Erskine Updated: November 23, 2020
  • know how

    The latest rules on PPP loan forgiveness

    Alan Osmolowski Updated: October 26, 2020

    Many recipients of federal Paycheck Protection Program loan proceeds are now beginning the process of applying for loan forgiveness. The U.S. Small Business Administration recently issued additional guidance on PPP loan forgiveness. There are some

    Alan Osmolowski Updated: October 26, 2020
  • Outside the box

    Are you still asking why diversity matters?

    Bonnie J. Walker Updated: October 26, 2020

    If you are still asking this question, then you are behind the times. If your business is still thriving without attention to diversity and inclusion, I can promise you your organization is going to plateau or go under, sooner rather than later, as

    Bonnie J. Walker Updated: October 26, 2020
  • 10 things

    10 Things I know about... Juggling working full-time and remote learning

    Jennifer Litchfield Updated: October 26, 2020

    As a full-time working parent in a leadership position, with two children in two different schools learning remotely during the pandemic, I offer the following advice: Let the mom/dad guilt go. 

    Jennifer Litchfield Updated: October 26, 2020
  • 101

    101: Employee stress

    Susan Shalhoub Updated: October 26, 2020

    What can we – as leaders of an organization – do to address employee stress? It can seem like an overwhelming task, but experts say much can be accomplished by simply opening lines of communication and regularly considering team members’ status and

    Susan Shalhoub Updated: October 26, 2020
  • The hustle is real

    The rebirth of my business started after I let go of my dreams

    Renee Diaz Updated: October 12, 2020

    If you have been out to eat since Massachusetts started to allow restaurants to reopen, you might have noticed many of your favorite places in Worcester are different.

    Renee Diaz Updated: October 12, 2020
  • 10 things

    10 Things I know about ... How businesses can capture Hispanic talent

    Johan Romero Luna Updated: October 12, 2020

    Almost 60 million Latinos live in the United States, making up 18% of the population. It’s estimated according to the U.S. Department of Labor one in every three new employees by 2025 will be Latino or of Hispanic heritage.

    Johan Romero Luna Updated: October 12, 2020
  • 101

    101: Zoom fatigue

    Susan Shalhoub Updated: October 12, 2020

    Being Zoomed out is a state most can relate to these days, with COVID-19 still having many of us working remotely. Video calls can get draining and nonproductive if we aren’t careful. Here are some changes you can implement today.

    Susan Shalhoub Updated: October 12, 2020
  • know how

    Overhaul your branding like McDonald’s

    Kham Inthirath Updated: October 12, 2020

    When you think of the most established brands in the world, McDonald’s likely comes to mind. And for a good reason: McDonald’s is the globe’s largest fast-food chain, serving a staggering 68 million people each day. 

    Kham Inthirath Updated: October 12, 2020
  • 101

    101: Diagnosing Turnover

    Susan Shalhoub Updated: September 28, 2020

    According to data analytics experts at Gallup, the 2017 annual employee turnover rate was 26.3%, based on numbers from the U.S. Bureau of Labor Statistics. With the cost to replace one employee of a company ranging from one-half to two times that

    Susan Shalhoub Updated: September 28, 2020
  • 10 things

    10 Things I know about... Staying connected during a pandemic

    Julie Bowditch Updated: September 28, 2020

    When in doubt, go for it. Many people are feeling less connected than ever, and they may welcome hearing from you. 

    Julie Bowditch Updated: September 28, 2020
  • know how

    The why’s and how’s of powers of attorney

    Matthew Erskine Updated: September 28, 2020

    Why should you have powers of attorney for healthcare? To understand why you should have these documents, it’s first important to understand what they are and how they work. 

    Matthew Erskine Updated: September 28, 2020
  • Know How

    Keeping your business viable in the event of a divorce

    Julie K. O’Neill and Maria L. Remillard September 4, 2020

    Divorce is complicated, but there are protections to be put in place to ensure the viability of a family business both during and after divorce.

    Julie K. O’Neill and Maria L. Remillard September 4, 2020