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Updated: January 8, 2024 / 2024 Best of Business Awards

Best of Business 2024: Best Office Services

A large group of people stand in front of a setting sun at a resort. Photo | Courtesy of The DAVIS Cos. The DAVIS Cos. embraces a work-hard, play-hard culture.

Best Staffing Agency: The DAVIS Cos.*

A chart detailing key information about The DAVIS Cos.
The DAVIS Cos. bio box

To stand out in a tight job market with economic headwinds, Marlborough recruiting and staffing agency The DAVIS Cos. focuses on long-lasting relationships with clients, which includes both companies and individual job seekers.

“We want to be the first place people call when looking for their next gig,” said Mark Agostinelli, executive vice president at DAVIS Cos.

The firm helps companies in the manufacturing and engineering fields find top talent, which in 2023 is more of a challenge than ever as unemployment rates remain historically low. To keep up with the economic headwinds, the DAVIS Cos. focus on long-term strategy and relationships with its people internally and externally.

“We make our money by making a successful placement. It doesn’t work to look for short-term gains,” said

To solidify that position, DAVIS makes sure its recruitment team members are equipped with the specific technical knowledge necessary for the fields they recruit in.

“Our folks are armed not as generalists, but as subject matter experts,” said Agostinelli.

In practice, that means recruiters are equipped to know who would best fit the roles and are in tune with a network of professionals who might fit the description. When a role comes out and DAVIS is tapped to help a client fill it, even if a potential employee is not waiting on the bench to be hired, DAVIS has a network of individuals with the right skill sets and a map of how to get the right person in the right role.

“All too often we get obsessed in this business with putting people in a job, without thinking of if it's really a fit for them,” said Agostinelli.

The model at DAVIS places a higher priority on getting the right fit, rather than just checking boxes. The agency, too, seeks to exude authenticity in all it does.

“What that means is paying attention, ultimately,” said Agostinelli.

As 2023 across the staffing industry was a difficult year, the company has experimented with different approaches, while continuing its growth strategies and expansion into different markets, nationally and internationally.

When the goal is putting people to work, it can be easy to find yourself in a hamster wheel, he said. Authenticity means the individual people and clients remain at the forefront.

“Relationships and personal touches can’t be scripted,” he said.

- Story written by Isabel Tehan

*denotes repeat winner

Best Commercial Real Estate Brokerage: Kelleher & Sadowsky Associates*

Two men stand in front of the skyline of downtown Worcester
Photo | Courtesy of Kelleher & Sadowsky Associates
William Kelleher, IV (left) and James Umphrey


Top executives: William Kelleher, IV and James Umphrey, principals

Founded: 1981

Employees: 25

Despite tough market conditions, Kelleher & Sadowsky expanded to its fourth state in 2023, while adding several veteran brokers to its team. This strategically assembled team of experienced real estate professionals adheres to a client-first mentality, striving to deliver the best brokerage experience.

Notable runners-up: NAI Glickman Kovago & Jacobs, Colliers International

Best Waste Removal Company: E.L. Harvey & Sons*

A garbage truck sits in a parking lot
Photo | Courtesy of E.L. Harvey & Sons
E.L. Harvey & Sons


Top executive: BJ Harvey, regional vice president

Founded: 1911

Employees: 270

Three years have passed since the family-owned company was acquired by corporate owners, but the Harvey family remains involved in the operation, working to grow and evolve the 123-year-old company while still maintaining its original values. Included in creating this success is the career longevity of its employees.

Notable runners-up: Pellegrino Trucking, Superior Waste & Recycling

Best Commercial Landscaper: LEI Corp.

A semi tractor-trailer getting filled up with dirt.
Photo | Courtesy of LEI Corp.
An LEI Corp. truck


Top executive: President Steven Christy

Founded: 1987

Employees: 120+

In addition to landscape development and management, LEI offers parking lot maintenance and snow removal, striving to provide services to its clients in all four seasons. The company says the key to its success is its people, calling them the LEI Difference.

Notable runners-up: Rosado Landscaping, Perrone Landscaping

Best Plumber/HVAC Contractor: J.J. Bafaro, Inc.*

A mechanical contractor's truck
Photo | Courtesy of J.J. Bafaro, Inc.
A truck from J.J. Bafaro, Inc.


Top executives: Joe Bafaro, president and founder; Joe Bafaro Jr., vice president; Mike Bafaro, vice president

Founded: 1965

Employees: 70

In 2023, J.J. Bafaro was able to hire several good, young tradesmen, who executives feel will form the core of a new generation of workers at the company. More than just HVAC and plumbing, Bafaro additionally specializes in piping, sheet metal fabrication/installation, and fire protection systems for commercial and residential clients throughout Massachusetts.

Best Office Cleaner: Mass Commercial Cleaning*

A woman cleans a bathroom.
Photo | Courtesy of Mass Commercial Cleaning
An employee of Mass Commercial Cleaning

Sturbridge and Northampton,

Top executives: Katerina Cai, president; Bill Hickman, general manager; Christine Thurman, office manager

Founded: 1989

Employees: 135

MCC’s managers have a collective 100+ years of experience in the commercial cleaning industry, and they all started with the company as cleaners. In 2023, the company tripled the amount of project and contract work completed, due to increased capabilities in post-construction and restoration cleaning. Additionally, the company expanded its geographic area.

Notable runners-up: Enterprise Cleaning, Eagle Cleaning

Best Sign Company: Sunshine Sign Co.*

Two men embrace each other in front of a Sunshine Sign Co. truck
Photo | Courtesy of Sunshine Sign Co.
Tim (left) and Brian Glispin

North Grafton,

Top executive: Brian Glispin, vice president

Founded: 1984

Employees: 33

The sign industry is deceptively complex and dynamic, and Sunshine Sign’s ability to flex, adapt, and collaborate helps put it at the top of its field. In 2023, the company elevated its leaders to higher levels of influence and responsibility, and Sunshine invested in training and distributed the high-level management of the company across a team of five managers.

Notable runners-up: Gemini Sign Letters, Serrato Signs

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